Decatur school board approves revised complaint procedure
The Decatur City Board of Education approved a revised version of a policy concerning student complaint procedures.
In order to promptly resolve complaints, the revised policy mandates that a student first consult a principal or a teacher before contacting the superintendent.
The policy allows a student to file an appeal with the superintendent within five school days, if the student is not satisfied with how the teacher or principal handles the complaint. In accordance with the procedure, the superintendent has 10 school days, from the appeal, to request a meeting with the student or issue a written decision.
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