Lynn Layton knows how to keep buyers in town
Local merchants who fret over losing business to Huntsville need to take a lesson from Lynn Layton, who owns two local car dealerships.
What he offers customers is simple: variety and service, and of course, a good deal on an automobile.
Customers wanting one of the General Motors and Nissan model vehicles he sells won't find a better selection anywhere in Alabama. Neither will they find a staff that's more helpful in working with customers.
Whether a merchant sells cars, shoes, or hamburgers, his is a winning philosophy that won Mr. Layton top state and national honors for last year.
Recently, Time magazine and Goodyear awarded him the 36th annual Time Magazine Quality Dealer Award for 2004. An earlier honor came at the state level when he received the 2004 Alabama Retailer of the Year Award.
"We do business one way, and that's the right way. We treat our employees and our customers right," he said.
Obviously, Mr. Layton doesn't worry about our neighbors to the east luring automobile customers away from Decatur.
He just goes about selling automobiles by offering what customers want. Many merchants don't do that and their potential buyers go to Huntsville.