License commissionerís office helpful, needs help
Morgan County License Commissioner Sue Baker Roan's goal is to make services in her office convenient to taxpayers. She said that's the reason she recently placed some services, such as tag-buying, online.
That's a sign of a public servant who cares about the people who gave her the job.
We're sure a lot of people will be grateful for the online offerings rather than standing in line to buy a vehicle tag or transacting other business in Ms. Roan's office.
Lines form not because employees aren't working. Ms. Roan said a whack to her office budget resulted in a loss of employees. That hurts, especially considering Ms. Roan's is one of the busiest offices in the courthouse.
The County Commission decided to cut Ms. Roan's staff, and the online service is her way to keep things running smoothly — to do more with less.
Despite the online service, there are people who will do business in person. As Ms. Roan said recently, "We'll still have lots of customers coming to our offices."
Maybe the County Commission will give back Ms. Roan's employees this year during budget hearings. Maybe it won't.
But it is a sign of a true public servant who takes a negative — a personnel cut — and turns it into a positive — more convenience through the availability of online services.